Info
Frequently asked questions
By attending the event, you consent to being filmed and sound recorded as part of the audience.
How much are tickets / how many times can I use them?
Please visit our Ticket Information page
Tickets can also be purchased on the day of your visit, please note the on the door prices.
Tickets are valid for entry on one day only (any one day).
Do you offer a disabled concession?
If you require carer support to access the show then a complimentary carer ticket can be booked online from the normal booking link. A complimentary carer ticket will be issued when a full priced adult ticket is purchased. Accepted evidence can be seen below:
Once on site, if a visitor requires assistance to access the show, a free carers ticket for each full priced ticket can be attained from any of the ticket sales kiosks.
Is there wheelchair access?
Yes, click here for details (you will be taken to the NEC website). Wheelchairs and mobility scooters can be hired from the NEC, booking online is now available here.
What is the address of the NEC?
Birmingham, B40 1NT
What facilities are available?
To find where and what facilities are at the NEC visit The NEC website. You’ll find detail of disabled toilet facilities, cloakroom facilities, breast feeding areas, banks, medical facilities and more.
Can I smoke inside the Halls?
Smoking is not allowed anywhere inside the venue aside from the designated smoking areas, this also applies to e-cigarettes and vaping.
Designated smoking areas are outside the Piazza entrance & the Piazza garden (weather and daylight permitting).
Can I take photos?
Yes, please feel free to take photos or record footage. Feel free to share these on Instagram, Facebook or X #mcl24 or @motorcyclelive
Is there a cloakroom for my helmet / leathers?
There will be a cloakroom available where leathers and kit can be left, this will be located in the piazza cloakrooms. The cost is £2 for coats and umbrellas, £3 for luggage.
Are dogs allowed in?
Only Guide/Assistance dogs are allowed entry.
What age can children get in for free?
Children aged five and under get in free with a paying adult – no ticket is required. Children aged 6 -18 are charged at the child rate of £2.50 (with a paying adult).
What are the parking facilities and costs for cars?
NEC parking charges £13.95 when purchased at least 24 hours prior to you visit via their website. If purchase parking on the day of your visit car parking will be £18.95 per day. Please note that parking fees are applicable for all vehicles parking on-site at The NEC, there is no disabled parking discount.
Click Here to see a map showing the NEC Car Parks.
Where can I charge my vehicle whilst at the NEC?
The NEC Offers electric parking facilities across the site. Find out more information here.
It will cost from £13.95 for parking plus the cost of charging your vehicle.
What parking facilities are there for motorcycles and scooters?
The bike park is available free of charge to all visitors who arrive on two wheels , it will be manned by NEC security staff and is subject to availability. The Bike Park will be signposted upon arrival at The NEC.
Upon entry to the bike park, you’ll be issued with a numbered wristband. When you collect your bike, once your wristband is matched to the that of your bike, your bike will be released.
How much is parking for a coach or minibus?
£21.50 for a minibus and £26.75 for a coach
Do you offer a group booking discount?
Groups wishing to purchase Group Tickets (10 or more tickets) should contact SEE Tickets on groups@seetickets.com for details of our special rates. Holders of group tickets do not need to visit on the same day. Group tickets are available on entry only adult tickets, promotional product tickets (including a Sealey product) do not receive a group discount.
Do you offer any reductions to overseas visitors?
No, all visitors are charged equally.
What catering facilities are there?
The NEC offers a variety of food outlets within the show, catering to all tastes. Also available are catering and bar areas situated in Halls 2 and 4 built specifically for Motorcycle Live. Visitors are also welcome to bring a packed lunch. You will also find catering pods in the Piazza just outside of the show, for more details visit Piazza Map
Can I pay using cash at The NEC?
No, The NEC Is a cashless venue so you can only pay by debit/credit card outside of the Halls. Exhibitors within the Halls may still accept cash.
Will it be noisy?
Motorcycle events can be noisy. Should you require ear defenders for children, or ear plugs for adults these are available in the Organiser Office in Hall 2.
Can’t find the answer to your question?
Contact us : enquiries@motorcyclelive.co.uk